Terms and Conditions - Tara Book Co

Welcome to www.tarabookco.ie (the website). Please read these conditions carefully. The terms ‘we’, ‘us’ or ‘our’ refer to Tara Book Company. The terms ‘you’ or ‘your’ refer to the user, customer or viewer of our website. This website may be used to view and purchase products. By using this website, you agree to be bound by these terms and conditions. If you have any questions, please contact us. We reserve the right to make changes to the website and the Terms and Conditions

Company Details

This site is owned by Patricia Lyons trading as Tara Book Company which is a Sole Trader, registered in Ireland (number 224231), with its registered office at Old Schoolhouse, Kilcolgan, Co. Galway. Ireland. Vat No IE5202723L Telephone 091 777005 – Email: sales@tarabookco.ie

Website – Conditions of Use

By using our website you agree to abide by all applicable laws, including local, state, national and international laws and regulation. Designs, layout, artwork and other specifications provided on the Website are the exclusive property of Tara Book Company. You are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. Reproduction of any material on the website is prohibited. No part of this website may be copied, reproduced, transmitted, duplicated, sold or resold, for commercial or personal use without our express permission. This includes data mining and web scraping.

Laws

The terms of use shall be governed by and construed fully in accordance with the laws of the Republic of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

Pricing and Availability

We give detailed information on products listed for sale, including price and delivery costs. The cost of delivery is calculated according to location. There may be a customs charge or import duty implication in certain countries. Such additional costs are borne by you, the customer.
Occasionally a product is mispriced, or has some misinformation, we will contact you to advise you if we find there is a discrepancy, before we send out the order. You have the choice to cancel or to go ahead.

Fulfilment

When you place an order with tarabookco.ie you will receive an email confirming order details. Your order should be shipped in a matter of days and should be with you within 5 working days. In the event of a delay we will advise you.

If online deliveries are delayed due to COVID-19?

COVID-19 could impact our ability to meet agreed delivery timescales. This could mean that you may experience delays or even non-delivery.

If your order is not delivered within the agreed timeframe you have the following options:

You can agree a new delivery date that suits you where this is appropriate in your circumstances.
Where it is not appropriate to agree a new delivery date in your circumstances or if we are unable to deliver the goods, you can cancel the contract and get a full refund.

Payment Processing

Online payments are processed through our secure Stripe facility, including credit card, debit card and Paypal. We require a billing address, and a delivery address if different. An email address and a telephone number are required for courier delivery.

Change of mind: Once you receive your order you are allowed 14 days to change your mind, you can cancel your order and get a refund of the product cost. We will reimburse you the product cost using the same method as the initial payment but you must bear the initial delivery cost. The 14 days starts from the date you receive your order. You will have to bear the cost of returning the goods, unless the goods are faulty.

Returns: If you cancel your order, please advise us in writing by email to sales@tarabookco.ie You have a further 14 days from the date you cancel to return the order.

Exceptions to the right of cancellation

Goods damaged after receipt.
Sealed products unsealed after delivery
Personalised goods
Digital products that have been played or used.

Refunds

We will hold your refund until the goods have been sent back, in the condition they were sent out in.

Diminished value

If you want to cancel your order and return goods, you are responsible for taking care of them until they are returned. If you don’t you may have to pay for diminished value. This means that if the goods are damaged or lose value as a result of you handling them beyond what is necessary to check the features, functionality, characteristics, fit etc, you may have to pay for part or the full cost of the item.

Sale items

Even if the item is on sale you still have 14 days to change your mind and cancel the order.

Clear and accurate information:

We give you (our customer) clear and accurate information about the total cost of what you are buying, including delivery, Vat where applicable, when you buy online.

Complaints

Complaints should be detailed in writing by letter or email, to Tara Book Co, Kilcolgan, Co. Galway Ireland or sales@tarabookco.ie

Promotions, Discounts and Competitions

Discount codes can only be used in conjunction with the offer listed.
All promotions, competitions and discounts are time limited.
Discount offers do not include delivery costs.
In the event of return of a discounted item only the amount paid will be refunded.
Competition prizes cannot be exchanged for different products.

Gift Vouchers

Tara Book Co Gift Vouchers will have an issue/payment date, expiry date is valid for five years.
You do not have to spend the full value of the voucher in one transaction,
We will issue a voucher for the balance, which can be used at a later date:
Maintenance Fees do not apply to Tara Book Co vouchers.
Lost vouchers – we are not obliged to replace lost vouchers but if we find that it is unused according to out records we will replace it.

Cookies

At tarabookco.ie we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

We don’t store any personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered

Privacy and Data Use of your Information

At Tara Book Company we take our obligations very seriously regarding the security of your personal information. This includes the General Data Protection Regulation (GDPR) and other applicable laws which came into force on 25th May 2018.

Under the General Data Protection Regulation (or GDPR as it is more commonly known), we are required, as are all businesses that hold your personal data, to provide you with certain information in relation to the lawful grounds for our ongoing processing of your personal data.

In order to fulfil that obligation, we have put together a new privacy notice that clearly sets out how we collect and process your personal data, for what purposes we use your data, the legal grounds of processing such data, how we keep your data secure and your rights in relation to such data.

Privacy Statement

• We don’t ask you for personal information unless we truly need it.
• We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
• We don’t store personal information on our servers unless required for the on-going operation of one of our services.
• We aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.

Tara Book Company is a supplier of children’s books, in various formats ie: print, cd, dvd, big book. We also supply related products such as pvc covers.

This is the privacy statement of Tara Book Company for the purposes of complying with the Data Protection Acts and the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations. By visiting the website, you are deemed to be on notice of, and to agree with, the manner in which we collect and process personal data which we receive via this website. If you do not agree with the manner in which we collect and process personal data, you should stop using this website now and not revisit. Tara Book Company is committed to respecting the privacy rights of visitors of www.tarabookco.ie (“the Site”)

Website Visitors

Like most website operators, Tara Book Co. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Tara Book Company’s purpose in collecting non-personally identifying information is to better understand how Tara Book Co. visitors use its website.

Gathering of Personally-Identifying Information

Tara Book Co does not gather personally identifying information except holding email addresses from email exchanges and during the course of customer purchasing. Once a purchase is complete Tara Book Co does not retain the banking information and the information is not sold, lent or not passed to any third party. Email addresses are not sold, lent or not passed to any third party.

Protection of Certain Personally-Identifying Information

Obtaining Copies of Your Data

If your right of access to the data which you have requested is not restricted by an exemption under the Data Protection Acts, and is correctly requested, we will supply a copy of any personal data relating to you which we have received from you via this website. We are entitled to destroy any personal data which you submit to us at our discretion and will do so for security and/or data minimisation reasons where appropriate. In the event that we have destroyed any personal data which you have supplied to us we will not have any obligation to supply you with copies of this destroyed data or verification of the destruction. We will endeavour to provide you with a personal data destruction date if available.
If you wish to obtain copies of any personal data which we hold, you must email us at sales@tarabookco.ie. You should include any personal identifiers such as your name, address, phone number, e-mail address etc. For obvious data security reasons, we may require that you provide us with a valid photo identification to facilitate the access request. Indeed, we reserve the right to require, see and confirm photo identification before passing any personal data to a requestor.
If you make a request in respect of your personal data, we will comply with this request within thirty days of receiving it in writing.

Special categories of Personal Data

This is data that may reveal information about you such as data concerning health, religious or philosophical beliefs in order to assist tailoring our service to your specific requirements. Such information is not at any time collected by us.

Business Transfers

If Tara Book Co, or substantially all of its assets, were acquired, or in the unlikely event that Tara Book Co goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Tara Book Co. may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Tara Book Co may change its Privacy Policy from time to time, in Tara Book Co sole discretion. Tara Book Co encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Terms and Conditions of Use